- What happens in an AI strategy workshop for leadership?
- The discovery workshop takes four hours and is designed for at least three members of the leadership team. After a market update we map use cases along your value chain, score them by business value, data maturity, feasibility and change effort, and build a 12-month roadmap with quarterly milestones. It includes a risk check on Swiss nDSG, the EU AI Act and vendor lock-in.
- How does the roadmap from the workshop turn into delivery?
- The roadmap sets milestones and accountabilities per quarter — it is built so your team can run it without us. If you want support during delivery, you can then book AI strategy consulting with quarterly reviews or the three-month enablement model. If the workshop leads to a consulting engagement of CHF 8,000 or more within six months, we credit half the workshop price.
- Is there a workshop on AI use cases in customer service?
- Yes. The “AI Use Cases in Customer Service” workshop takes one day and works on an anonymised sample of around 100 of your real enquiries. The result is a sorted enquiry inventory with an automation recommendation per type, a handover concept to humans, a quality measurement setup and three drafted answers.
- Do you offer an AI workshop specifically for Industry 4.0?
- No, we do not have an industry-specific Industry 4.0 format. The discovery workshop is industry-agnostic: it maps use cases along your own value chain and prioritises them by business value, data maturity, feasibility and change effort. Whether that is enough for your operation is something we clarify in the free discovery call.
- Do the workshops take place on-site or remotely?
- Both are possible and the price is the same. On-site works better in our experience as soon as small-group work is involved — that is the discovery and the customer service workshop. Travel costs are included in the fixed price.
- Are prices per person or per workshop?
- Per workshop, not per person. The stated participant number is an upper limit for didactic reasons, not a pricing factor. A discovery workshop with five people costs the same as one with eight.
- What is the difference between a workshop and consulting?
- A workshop is a self-contained session with a defined outcome and a fixed price. Consulting is ongoing support over weeks or months. Many clients start with a workshop because the risk is contained — and then decide whether to go further.
- Do participants need prior knowledge?
- Not for the discovery and tools workshops. The RAG workshop assumes you can read architecture diagrams — you do not need to code. The agent commerce workshop assumes you have an existing product offering.
- Do we receive material we may reuse internally?
- Yes, for unrestricted internal use. Depending on the workshop that means the roadmap as PDF, the prioritisation matrix as Excel, code snippets, eval scripts or requirements templates. The work products are yours.
- Are there discounts for booking several workshops?
- Two workshops −15 %, three or more −25 %. Higher education institutions receive −50 %, non-profits −30 %. If a workshop leads to a consulting engagement of CHF 8,000 or more, half the workshop price is credited.
- How far in advance do we need to book?
- Plan for three to four weeks' lead time. The reason is not capacity but preparation: we align expectations beforehand and prepare material based on your real cases — for the customer service workshop, for instance, on your ticket sample.
- What happens after the workshop?
- Nothing you do not order. You can continue with the work products on your own — that is what they are for. If you want support, there are two routes: individual consulting engagements, or the three-month enablement model in which delivery stays with your team.
